- This document explains how we use the personal data we collect from you when you use our website.
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The personal data we collect from you includes:
- questions, queries or feedback you leave, including your email address and phone number if you contact us
- your email address and subscription preferences when you sign up to our email alerts
- how you use our emails - for example whether you open them and which links you click on
- your Internet Protocol (IP) address, and details of which version of web browser you used
- information on how you use the site, using cookies and page tagging techniques
- We use Google Analytics software to collect information about how you use metrics.plus. This includes IP addresses. The data is anonymised before being used for analytics processing.
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Google Analytics processes anonymised information about:
- the pages you visit on this site
- how long you spend on each page
- how you got to the site
- what you click on while you’re visiting the site
- We do not store your personal information through Google Analytics (for example your name or address).
- We will not identify you through analytics information, and we will not combine analytics information with other data sets in a way that would identify who you are.
- We continuously test and monitor our data protection controls to make sure they’re effective and to detect any weaknesses.
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We collect information through Google Analytics to see how you use metrics.plus. We do this to help:
- make sure the site is meeting the needs of its users
- make improvements
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We also collect data in order to:
- gather feedback to improve our services, for example our email alerts
- respond to any feedback you send us, if you’ve asked us to
- send email alerts to users who request them
- allow you to access services
- provide you with information about our services
- monitor use of the site to identify security threats
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We will not:
- sell or rent your data to third parties
- share your data with third parties for marketing purposes
- use your personal data in analytics
- We will share your data if we are required to do so by law - for example, by court order, or to prevent fraud or other crime
- We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored.
- All personal data is stored in the European Economic Area (EEA). Data collected by Google Analytics data may be transferred outside the EEA for processing.
- We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data
- We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.
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We will only retain your personal data for as long as:
- it is needed for the purposes set out in this document
- the law requires us to
- We will keep your email data until you unsubscribe. We will keep your feedback data for 5 years. We will delete access log data after 365 days.
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You have the right to request:
- information about how your personal data is processed
- a copy of that personal data
- that anything inaccurate in your personal data is corrected immediately
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You can also:
- raise an objection about how your personal data is processed
- request that your personal data is erased if there is no longer a justification for it
- ask that the processing of your personal data is restricted in certain circumstances
- If you have any of these requests, get in contact with us.
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Rocking Tech uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website